TERMS & CONDITIONS
We do not take any responsibility and we are not liable for any damage caused through the use of products or services purchased through this website (or any of our external stores), or the unavailability of the site at any time, be it indirect, special, incidental or consequential damages (including but not limited to damages for loss of business, loss of profits, interruption or the like).
Delivery of Products & Services
Goods are delivered as digital downloads via email immediately following purchase. Should you not receive our email within 10 minutes of purchase, please first check your spam folder. If the email isn't there, then contact us via our Contact page (link in the footer). We will deal with this issue as a priority, getting back to you as soon as we're able.
Due to the digital nature of our products on this store, we normally do not offer refunds.
Should you have any problems with a product you've purchased, or should you not be satisfied, please contact us via our Contact page (link in the footer).
Purchases on our External Stores
In order to provide you with physical products bearing our designs, we sell on external stores (at time of writing, Zazzle and Amazon), and we always attempt to select outlets with a good reputation.
Unfortunately, whilst we can take responsibility for the provision of products/services and customer service on THIS site, we are unable to do so on external sites. By their very nature, these sites are out of our control.
So in the first instance, if you have an issue with a product you've ordered on an external store, be sure to get in touch with their customer service team. They will have all the details of your order, so they are in the best position possible to help sort you out and hopefully resolve the situation to your satisfaction. However, if you encounter an issue and can't seem to get the help or resolution you'd like after reasonable attempts, get in touch via our Contact page (link in the footer).
All products sold on our website are copyright of Alannah Foley, founder of Book Lover Merch. All rights reserved. No person is authorised to use, copy or distribute any portion of the website including related graphics. Book Lover Merch and other service marks (including logos and designs) found on the website are service marks that identify Book Lover Merch and the goods and/or services provided by Book Lover Merch. Such marks may not be used under any circumstances without the prior written authorisation of Alannah Foley. (Contact can be made via the link in the footer.)
Third-Party & Affiliate Links and Merchandise
In order to give you helpful additional information (such as HOW TO guides), we may provide you with hyperlinks to external sites.
We also place affiliate links on our website to products sold externally, such as on Zazzle or Amazon. In the case of affiliate links, this means that, should you purchase items (our own or those of others) from a store we link to, we may earn a small kickback. This helps boost our coffers, and in turn, support us in continuing to produce more creative works for you to enjoy.
All links are supplied in good faith and we accept no liability whatsoever in relation to external sites, content or products.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You may provide links to our site provided that your site complies with the above and you discontinue any links immediately on request by us.
We have the right not to deal with you in response to any behaviour which we deem inappropriate.
12 September 2023