Immediately upon purchase, you'll be presented with a link to download your digital files.
We'll also email you a download link (at the email address you provided when ordering). This acts as a backup in case there are any problems.
In the case of wallpapers and icons, your purchase will include a handy HOW TO guide to get your products installed, should you need it.
Suffice to say, as you're getting a DIGITAL product, NO PHYSICAL product will be mailed to you.
If you purchased a digital product but haven't received your files, what should you do?
Firstly, double-check your purchase has gone through correctly.
Assuming all is well there, you should have received an email with backup download links, so next check your inbox (for the email address you supplied when ordering).
Email not there? Check your spam/junk folder.
If you've received no email from us within 10 minutes of purchase, get in touch via our Contact page (link in footer). We will deal with this issue as a priority, getting back to you as soon as we can.
Due to the digital nature of our products on this store, we normally do not offer refunds.
Should you have any problems with a product you've purchased, or should you not be satisfied, please contact us via our Contact page (link in the footer).
By their very nature, external sites are out of our control. So whilst we endeavor to sell on outlets with a good reputation, sometimes things go wrong, and we unfortunately cannot give the same customer service that we could when providing products or services on THIS site.
So, if you have an issue with a product you've ordered on an external store, be sure to get in touch with their customer service team in the first instance. They will have all the details of your order, so are in the best position possible to help sort you out and hopefully resolve the situation to your satisfaction. However, if you encounter an issue and can't seem to get the help or resolution you'd like after reasonable attempts, get in touch via our Contact page (link in the footer).
No. All designs are for PERSONAL USE ONLY and cannot be resold.
Find our copyright info & more in our Terms & Conditions section (link in footer).
Get in touch via our Contact page (link in the footer) and we'll do our best to help.